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Virtual Entities

Virtual Entities, a powerfull feature of Dynamics 365

Wed, 04/29/2020 - 10:25 By Stéphan Drouard
A Virtual entity is a custom entity in dynamics 365 Customer Engagement that have fields containing data from an external datasource. For the user, the virtual entity is displayed in your app like a regular entity but contains data that is sources from an external database. This article will focus on how to configure and use these Virtual Entities.