Functional topics in Dynamics 365, CDS and Power Platform. Discover all our articles

Dynamics 365 Sales Duplicate Lead Detection with !! MERGE !!

Exclusive News : Dynamics 365 Sales Duplicate Lead Detection with !! MERGE !!

Fri, 04/08/2022 - 14:55 By Maxime Bonnot
We are lucky to be able to discover exclusively a new feature of Dynamics 365 Sales: Dynamics 365 Sales Duplicate Lead Detection with !! MERGE !! Take the time to read this article which could help you in your projects.
Top Customer Service Trends to Follow in 2021

Top Customer Service Trends to Follow in 2021

Tue, 07/06/2021 - 14:45 By Maulik Shah
We all are well aware about the importance of customer service in business. And the only way to master it is to provide customers with the latest tools, technologies and of course quality services. Strategizing your business according to customers' requirements and comfort can be a challenge that can be resolved with the help of a Dynamics customer portal.
Tags