Virtual Entities

Virtual Entities, a powerfull feature of Dynamics 365

Wed, 04/29/2020 - 10:25 By Stéphan Drouard
A Virtual entity is a custom entity in dynamics 365 Customer Engagement that have fields containing data from an external datasource. For the user, the virtual entity is displayed in your app like a regular entity but contains data that is sources from an external database. This article will focus on how to configure and use these Virtual Entities.

First Step : Overview of Options Set field in Dynamics 365

Mon, 04/06/2020 - 22:53 By Stéphan Drouard
Option sets are a list of choices that are displayed by using a drop-down menu during data entry. Option sets help streamline new record creation and standardize data entry, and they are best suited for a small set of standard short terms rather than long list of complex entries.